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Privacy Policy

Privacy Policy

Effective Date: September 16, 2025
Last Updated: September 16, 2025

Carolina Shore and Beach we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, visit our websites, or interact with us.

By using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect information to provide a smooth, reliable experience. This may include:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and service addresses

  • Payment information (securely processed by third-party providers)

B. Service & Order Information

  • Booking details, quotes, and invoices

  • Dates, times, and types of services requested

  • Photos or descriptions you send us for estimates or service planning

C. Technical & Website Data
When you visit our website or interact with us online, we may collect:

  • IP address

  • Browser and device details

  • Pages visited, time on site, and referring links

  • Cookies and analytics data (see Section 6)

2. How We Use Your Information

We use your data to:

  • Deliver, schedule, and manage services

  • Communicate about quotes, bookings, and updates

  • Process secure payments

  • Improve our services and customer experience

  • Send you special offers and updates (optional, with opt-out available)

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal data. We only share it with:

  • Trusted vendors (e.g., payment processors, scheduling tools, delivery/shipping partners)

  • Legal authorities if required by law or to protect rights and safety

  • Business partners or successors in the event of a merger, sale, or transfer of assets

All third parties are required to protect your information and use it only as directed.

4. Data Security

We use industry-standard measures to secure your data, including encryption and limited employee access. However, no method of online storage or transmission is completely secure.

5. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purpose it was collected for

  • Meet legal and accounting requirements

  • Resolve disputes and enforce agreements

6. Cookies & Tracking

Our website may use cookies and analytics tools to understand site performance and improve your experience. You can disable cookies in your browser settings, though some features may not work properly.

7. Your Rights & Choices

You may:

  • Request access to or deletion of your personal data

  • Update or correct your information

  • Opt out of marketing emails at any time

To exercise your rights, contact us at the details below.

8. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect information from them.

9. Policy Updates

We may revise this Privacy Policy occasionally. When we do, we will update the “Effective Date.” Continued use of our services means you accept the updated terms.

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